เทคนิคการสร้างแนวคิดเชิงออกแบบ (Easy Design Thinking) (with English Subtitle)

Nowadays, the rate of change within organizations in various aspects is increasing rapidly, both in terms of customer demands and organizational directions. This has led to continuous innovation in areas such as products, services, customer experiences, and even internal organizational processes. Design Thinking is a process that helps organizations create more innovations by delivering services that meet the needs of customers and employees alike. It follows a five-step process: 1. Empathize, 2. Define, 3. Ideate, 4. Prototype, and 5. Test. Therefore, Design Thinking has become a crucial backbone for organizations today.